Business lunches are an essential element of corporate culture, offering a blend of professional discussions and casual interaction. Organizations motivate their employees to attend business lunches to strengthen relationships, secure deals, or brainstorm innovative ideas.
The stakes are even higher when we talk about corporate travelers. The impression you make at the table may influence key business outcomes. To navigate these meals effectively, you need to maintain a balance between professionalism, etiquette, and cultural awareness.
Whether you are participating in or hosting such lunches during a corporate trip, knowing the required do’s and don’ts can set the perfect tone for success.
Do: Arrive on Time
Punctuality implies commitment and professionalism.
City traffic, unfamiliar locations, or long meetings may often hamper your work or other tasks. Arriving late may also tarnish your and the company’s reputation, especially when meeting clients for the first time over lunch.
Use GPS and plan your route wisely. If you are going to be late, inform the clients. Give yourself some extra time to navigate to the restaurant.
Do: Research Cultural Etiquette
If you are attending or hosting a lunch in different countries, do research about the local dining customs
In some countries, you may need to use certain utensils or wait for the host to start eating. If you don’t understand these subtle things, the business lunch will end up with awkward moments.
In Canada, guests must be escorted to their seats when entering a restaurant. They must then start eating until the host starts. Showing respect for local customs strengthens rapport.
Do: Choose the Right Location
Selecting the right restaurant is crucial while hosting a lunch.
Choose a venue that provides a professional yet relaxed ambience. It should be quiet enough for professional talks but lively enough to create a rewarding dining experience.
When deciding on a venue, consider your guests’ preferences and dietary restrictions. For example, if your guests are vegetarians, don’t book a steakhouse.
Do: Follow Up After the Lunch
Send a thank-you message to your guests as a good one, depending on the formality of the meeting.
You can send an email or even a handwritten note meeting. A thoughtful follow-up emphasizes the points that were discussed and reinforces your professional relationship with the clients.
Do: Practice Active Listening
Sometimes, you need to listen actively to what your hosts are saying. However, you may have certain points or an agenda. Allow your dining companions to express their thoughts without interrupting. Nod, maintain eye contact, and ask relevant questions when your turn comes. This simple gesture portrays your professionalism, respect, and engagement.
Don’t: Skip the Small Talk
Start a business lunch with a light conversation before jumping to the main topic.
Talking about the city, recent trending news or even travel experiences may create a cozy and comfortable atmosphere. These small talks also ease any tension before starting the main business matters.
Don’t: Be Distracted by Your Phone
Corporate travelers often need to stay connected via mobile devices, especially during business trips.
Using your phone too much may appear disrespectful. Avoid constantly checking or replying to emails or taking calls during lunch. If possible, keep your phone in silent mode until there is an emergency. Excuse yourself politely to take the call in unavoidable situations.
Don’t: Overindulge in Alcohol
Sometimes, local culture inspires you to drink alcohol during business meals, but always drink in moderation. Having a glass of wine or beer is perfectly fine for most corporate lunches, but you should be aware of your limits and never be intoxicated.
Don’t: Talk about Sensitive Topics
Though you can have some personal conversations, don’t venture into sensitive or controversial topics such as politics, religion, or personal finances. These conversations can quickly become diverging and may cause awkwardness.
Conclusion
These days, business lunches have become an integral part of corporate culture. From being punctual to respecting local customs, these business meals are excellent opportunities to take your relationship to the next level and secure deals from clients. The above-mentioned dos and don’ts will ensure that your business lunch is prolific, enjoyable, and successful.
Are you planning to travel to Toronto to attend a business lunch hosted by your client? Contact YYZ Travel Corporate, a professional business travel agency Toronto, for all travel logistics. Our travel experts will arrange everything from hotel to accommodation and ground services. Now, you have adequate time to prepare your agenda and speech for the business lunch.
YYZ Travel Corporate is the one-stop solution for corporate, incentive retreat, and group travel deals in Toronto.
